Frequently Asked Questions
- What types of bags do you sell?
We offer a wide range of bags to suit various tastes and needs. Our collection includes everyday handbags, shoulder bags, tote bags, crossbody bags, and more. Each product is selected for its quality, style, and functionality, ensuring you can find something perfect for any occasion. - How can I place an order?
Ordering from our website is simple. Browse through our selection, select the items you wish to purchase, and proceed to checkout. You will be prompted to enter your shipping information and payment details. Once your payment is processed, you will receive a confirmation email with your order details. - Do you offer international shipping?
Yes, we do offer international shipping. We strive to deliver your order in the fastest and safest way possible. Shipping rates and delivery times vary depending on the destination. You can view the shipping options during the checkout process. - How can I track my order?
After your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the carrier’s website. - What payment methods do you accept?
We accept various payment methods, including credit and debit cards, PayPal, and other secure payment gateways. All transactions are processed with the highest level of security to ensure your personal information is protected. - Can I cancel or modify my order after placing it?
Once your order is confirmed, it enters the processing stage. If you wish to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate changes before the item is shipped. However, we cannot guarantee modifications once the order has been processed. - What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately with clear photos of the issue. We will investigate the matter and offer a replacement or a refund, depending on the situation. - Do you offer returns or exchanges?
Yes, we offer returns and exchanges on most items. If you’re not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be unused, in their original packaging, and in resalable condition to qualify for a return or exchange. - How can I contact customer service?
If you have any questions or concerns, feel free to reach out to us via WhatsApp at (657) 899-5082. Our team is available to assist you with any issues or inquiries you may have. - How do I know if an item is in stock?
Items that are available for purchase are in stock. If an item is out of stock, it will be indicated on the product page. If you’re interested in a product that is currently unavailable, we recommend checking back later or contacting us for restock updates.